Contact

Let’s talk about your pet care needs

Tell us how we can help. Our support team responds quickly and connects you with the right person.

Average response time: under 1 business dayPrefer WhatsApp? Tap the green button or call us directly.

Primary email

support@petsrwise.com

Direct line

+58 424 558 7306

WhatsApp

+58 424 558 7306

We support pet owners, partners, and allies. Share details so we can help faster.

Help

Product and support

Questions about bookings, payments, or using the app? We will guide you step by step.

support@petsrwise.com
Email support
Messaging

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Send us a quick note or voice message and we will respond with next steps.

+58 424 558 7306
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Partners

Partnerships and press

Collaborations, corporate services, or media inquiries? Let’s explore opportunities together.

+58 424 558 7306
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Contact

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Average response time: under 1 business day
You can also email us at support@petsrwise.com if you prefer.

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Average response time: under 1 business day

Offices and hours

A global team ready to support pet owners, partners, and communities.

Miami, USA

Wynwood - Miami, Florida

Mon-Fri · 9:00 AM - 6:00 PM (EST)

Caracas, Venezuela

Las Mercedes - Caracas, Venezuela

Mon-Fri · 8:00 AM - 5:00 PM (VET)